Shipping policy
Michael Yo Comedy Merchandise Shipping Policy
Overview
At Michael Yo Comedy, we’re committed to delivering your merchandise quickly and securely. This Shipping Policy outlines how we handle shipping, processing times, and related details to ensure a smooth experience for our customers.
1. Processing Times
- Orders are processed within 5-10 business days after payment is confirmed.
- During peak times, such as holidays or special promotions, processing may take longer.
Note: Orders placed on weekends or holidays will begin processing on the next business day.
2. Shipping Methods and Times
We partner with trusted carriers to ensure your orders are delivered promptly. Shipping times may vary depending on your location and chosen shipping method.
3. Shipping Rates
Shipping costs are calculated at checkout based on the destination, weight, and size of your order.
- Domestic shipping rates start at [Insert Amount].
- International rates vary depending on the country.
Free shipping may be offered for orders over a specific amount—details available during checkout.
4. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this to monitor your shipment’s progress. If you do not receive tracking details, please contact us at barrett@matter.is
5. International Shipping
We ship to most countries worldwide. Please be aware of the following:
- Delivery times may vary due to customs processing.
- The customer is responsible for any customs duties, taxes, or fees required by their country.
6. Shipping Delays
While we strive to meet all delivery estimates, there may be delays due to factors beyond our control (e.g., weather, carrier issues, customs). We appreciate your patience and will work to resolve any issues promptly.
7. Missing or Damaged Items
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery at barrett@matter.is. Include your order number and photos of any damaged items so we can assist you.
8. Incorrect Shipping Information
Please ensure all shipping information is accurate when placing your order. Michael Yo Comedy is not responsible for delays or non-delivery due to incorrect addresses. If a package is returned to us due to an incorrect address, additional shipping charges may apply.
9. Contact Us
For questions or concerns about your order, please reach out:
- Email: barrett@matter.is
We appreciate your support and aim to provide the best possible shopping experience!
Last Updated: 1-26-2025